Shipping Policy

Last Updated: October 9, 2026

Thank you for shopping LAS OLITAS! Each of our bags is thoughtfully handmade to order in Hawaiʻi. We appreciate your patience as we carefully create your piece.

1. Processing & Production Time

All LAS OLITAS bags are handmade to order.

Please allow approximately 3–4 weeks for production before your order ships.

This production period begins after your order is successfully placed and payment is confirmed.

The 3–4 week timeframe is an estimate of when your order will be ready to ship, not a guaranteed delivery date. Shipping transit time is additional.

We make reasonable efforts to fulfill orders within the stated timeframe.

2. Shipping Method

Orders are shipped from Hawaiʻi using USPS Ground.

Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information, when available.

USPS transit times vary depending on the destination, weather conditions, carrier operations, and other factors.

Estimated carrier delivery dates are not guaranteed by LAS OLITAS.

3. Shipping Rates

Applicable shipping charges will be displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has shipped, you will receive an email containing your tracking information.

Please allow time for USPS to scan and update your shipment after the shipping label is created.

You can track your package using the tracking link provided in your shipping confirmation email.

5. Production or Shipping Delays

Because each bag is handmade, unexpected production delays may occasionally occur due to material availability, production schedules, or other circumstances.

If we determine that your order cannot ship within the originally stated timeframe, we will contact you with an updated shipping estimate and provide the option to agree to the delay or cancel your order for a prompt refund, as required by applicable law.

6. Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact me@lasolitas.com as soon as possible.

We will make reasonable efforts to accommodate address corrections before shipment, but changes cannot be guaranteed once an order has been transferred to USPS.

If a package is returned to us because of an incorrect or incomplete address, we will contact you regarding available reshipping options and any applicable costs, subject to applicable law.

7. Lost, Damaged, or Missing Packages

If your package appears lost, arrives damaged, or is marked as delivered but cannot be located, please contact me@lasolitas.com with your order number and details of the issue.

We will review the circumstances and assist with the appropriate next steps, including carrier inquiries where applicable.

Any replacement, refund, or other remedy will be provided in accordance with applicable law and our published policies.

8. Returns & Exchanges

LAS OLITAS generally does not accept discretionary returns or exchanges for change of mind or personal preference.

For information regarding damaged, defective, or incorrect merchandise, please review our Return & Exchange Policy.

Nothing in our policies limits cancellation, refund, or other rights required by applicable law.

9. Contact Information

For questions about production timelines, shipping, or an existing order, please contact:

Las Olitas LLC
415 Kapahulu Ave, Unit A
Honolulu, HI 96815
United States

Email: me@lasolitas.com

Thank you for supporting LAS OLITAS and the care that goes into every handmade piece.